Samknee Ltd logo — Mr Sam Nahas, consultant knee surgeon in Reading
    Mr Sam NahasConsultant Knee Surgeon

    Privacy Policy

    This Privacy Policy explains how Mr Sam Nahas ("we," "us," or "our") collects, uses, and protects information when you use our website or contact us through our forms.

    Information We Collect

    When you contact us through our website forms, we collect:

    • Your name
    • Email address
    • Phone number
    • Any message or enquiry you submit, including the reason for your enquiry

    Your message may include information about your health, such as details of your knee problem. We use it only to respond to you and to arrange and provide your care.

    How We Use Your Information

    We use your information to:

    • Respond to your inquiries and appointment requests
    • Provide information about our medical services
    • Communicate with you about your consultation or treatment
    • Improve our services

    Data Protection

    We are committed to protecting your personal information under UK GDPR regulations. Your data is:

    • Sent over an encrypted connection and kept in an encrypted email inbox
    • Only accessed by authorised members of the practice
    • Retained only as long as necessary
    • Never sold

    Who We Share It With

    We share your information only where it is needed to run this website and to respond to you:

    • Supabase runs the contact and booking forms.
    • Resend delivers form messages to the practice by email.
    • Proton provides the practice's encrypted email inbox.
    • Cloudflare hosts this website and checks forms for spam.
    • Google Analytics measures how the website is used, only if you accept analytics cookies.
    • Doctify and Tagembed show reviews and updates on some pages; these load from their own servers.

    Some of these providers are based outside the UK, for example in the United States.

    Your Rights

    Under UK GDPR, you have the right to:

    • Request access to your personal data
    • Request correction of inaccurate data
    • Request deletion of your data
    • Object to processing of your data
    • Request data portability

    You can also complain to the Information Commissioner's Office (ico.org.uk) if you are unhappy with how we have handled your information.

    Contact

    If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:

    Email: contact@samknee.co.uk
    Phone: 07867 696551

    Last updated: October 2026